1. You can use either you username or email address to sign in. If one doesn't work try the other.
2. If your username has a space in you must use the space when signing in. For example if your username is Joe Bloggs, typing in JoeBloggs won't work.
3. Your password is case sensitive. For example, if your password is Millie123 then millie123 won't work.
4. If you have forgotten your username and/or password you can recover your login details here using your email address.
5. When you request a new password we do NOT send you a replacement password - we send you a link that signs you directly into your account. Once you're signed in you'll be taken to your SETTINGS page where you can enter a new password.